About Us
About Us
Oasis Home and Garden are absolute specialists in the buying of the highest quality clearance garden furniture stock from around the world. We can guarantee that what we do have is the highest quality stock at the cheapest pricing on the market. We send our team of buyers and quality control experts to all factories and wholesalers to inspect everything that we purchase and sell. This is how we can guarantee that every item we sell is of the highest quality and at the most competitive price.
Our Delivery Promise
Delivery of our Garden Furniture is FREE to mainland England & Wales. We can now deliver to Northern Ireland (£100 surcharge per set and may take longer than 10 days) Scotland (call or email for extra delivery cost) Isle of Wight (£50 surcharge per set and may take longer than 10 days) Your item will be delivered curb side on a Pallet or by a one man delivery service. This is depending on your area so we cannot request either service but you will be left with the pallet to dispose of. You will be called prior to delivery to arrange in an available delivery date. The delivery is an all day appointment between 8am and 8pm. If you have booked a delivery and then fail to be at home or the item has been dispatched from us there will be a charge of £59.00 for the failed delivery due to the fact we will be charged by the courier and items are unable to be left without a signature. On very odd occasions the delivery team will attempt delivery without contacting you prior however if you are not in for this you will NOT be charged. If you do have any issues with delivery please email us with all the details and we will get back to you within 48 working hours. If the issue is urgent please call us on 01202 130607.
After I Receive My Item
Please check your item over within 30 days of receiving it and report any issues you have prior to disposing of the packaging. All returns - including those of damaged items - will have to be packaged. If the items packaging has been disposed of, you will need to provide alternative packaging to the same standard at your own cost. If all is perfect with your item you can leave us a review either on our Facebook page or our Trust Pilot account. In the unlikely scenario that you receive your item and you do not like it, a return charge would be £80.00. We accept returns of 30 days and the item needs to be re-packaged preferably in the original packaging as to not incur you extra charges.